Covid-19 and Coronavirus

Before July 4th 2020

We are confident that we can provide safe accommodation for key workers during this stage of the pandemic, so, as long as you qualify under the government guidelines (see below) and can provide supporting documentation you are welcome to stay.

We require a minimum stay of 3 nights as we are following government guidelines and not entering the room for 24 after a guest leaves before cleaning and disinfecting the room (effectively meaning we lose one day’s rental with each booking). Our rooms are spacious and all have en suite facilities providing a safe haven for your stay. We provide you with hand sanitiser and disposable toiletries.

From July 4th 2020 Onwards

The UK Government is easing some conditions allowing the hospitality industry to reopen. We will, of course, still be placing health as the paramount focus of our attention. If you have provided us with a check-in time we will be awaiting your arrival, so you won’t have to ring any doorbells. Park in our main car park by the front of the house and someone will be out to greet you. They will be wearing a face mask and gloves in the interests of everyone’s protection. Please maintain a distance of 2 metres from our staff or anyone else.

Checking in has been made easier by emailing you our registration form so that you can fill it in in advance. You may either email it back to us, post it or bring it along. We will still need to see your photo ID (e.g. passport, drivers license) so have that handy please. We have implemented ‘contactless’ checkout eliminating the need to use our card machines, however, you will need a smart phone or mobile computer of your own to complete the payment. Don’t worry if you don’t have one – we can still do it the old way with chip and pin and we’ll clean the surface of the card machine in front of you.

We are still able to offer meals if required subject to our normal notice periods (12 hours for breakfast and 24 hours for evening meals). Depending on whether anyone else is staying you may be allowed to eat your meal in one of our two dining rooms otherwise you will have to order room service or a ‘grab-and-go’ meal.

You are welcome to stroll around our gardens, however, the communal rooms are out of bounds. Motion sensitive cameras in the hallways will alert us of any comings and goings so that we can wipe down banister hand rails, door knobs etc.

Following guidelines, we have removed non-essential decorative pieces from bedrooms. We service the rooms 24 hours after guest departure, which provides enough time the experts say for most virus to die. After changing bedding and towels the room is sanitised after which the loose items, such as TV remote, toiletries and the entire tea tray is then sealed in a plastic bag so that you know it is totally safe to use. We will provide a disinfectant spray that is effective against Coronavirus in every room and on the landings.

Every room has WiFi to enable you to stay in contact with the outside world while you are here. There is also a voice-controlled Amazon Echo Dot device in your room so you can listen to music, set alarms and a whole host of other things without touching anything.

Finally, if you become symptomatic of Coronavirus and require isolation here for 14 days we require payment in advance for board and lodging.

UK Government defined Critical and Key Workers

Up until July 4th 2020 we are only able to accept bookings from people who meet the following criteria:

Health and social care

This includes, but is not limited to, doctors, nurses, midwives, paramedics, social workers, care workers, and other frontline health and social care staff including volunteers; the support and specialist staff required to maintain the UK’s health and social care sector; those working as part of the health and social care supply chain, including producers and distributors of medicines and medical and personal protective equipment.

Education and childcare

This includes: childcare, support and teaching staff, social workers,
specialist education professionals who must remain active during the coronavirus (COVID-19) response to deliver this approach

Key public services

This includes: those essential to the running of the justice system; religious staff; charities and workers delivering key frontline services; those responsible for the management of the deceased; journalists and broadcasters who are providing public service broadcasting

Local and national government

This only includes: those administrative occupations essential to the effective delivery of the coronavirus (COVID-19) response
or delivering essential public services, such as the payment of benefits, including in government agencies and arms length bodies

Food and other necessary goods

This includes those involved in food: production, processing, distribution,
sale and delivery as well as those essential to the provision of other key goods (for example hygienic and veterinary medicines)

Public safety and national security

This includes: police and support staff; Ministry of Defence civilians, contractor and armed forces personnel (those critical to the delivery of key defence and national security outputs and essential to the response to the coronavirus (COVID-19) outbreak); fire and rescue service employees (including support staff); National Crime Agency staff; those maintaining border security, prison and probation staff and other national security roles, including those overseas

Transport

This includes those who will keep the air, water, road and rail passenger and freight transport modes operating during the coronavirus (COVID-19) response, including those working on transport systems through which supply chains pass.

Utilities, communication and financial services

This includes: staff needed for essential financial services provision (including but not limited to workers in banks, building societies and financial market infrastructure); the oil, gas, electricity and water sectors (including sewerage); information technology and data infrastructure sector and primary industry supplies to continue during the coronavirus (COVID-19) response; key staff working in the civil, nuclear, chemicals, telecommunications (including but not limited to network operations, field engineering, call centre staff, IT and data infrastructure, 999 and 111 critical services); postal services and delivery; payments providers; waste disposal sectors

Source: https://www.gov.uk/government/publications/coronavirus-covid-19-maintaining-educational-provision/guidance-for-schools-colleges-and-local-authorities-on-maintaining-educational-provision (accessed 17/06/20)

Other people able to stay:

An elite athlete, their coach, or (in the case of an elite athlete under the age of 18) the parent of an elite athlete, if they need accommodation for the purposes of training or competition.

Those permitted to attend a funeral (that is: (i) members of the deceased person’s household; (ii) close family members of the deceased person, or (iii) if no-one within (i) or (ii) is attending, a friend of the deceased person), who need short term accommodation for that purpose.